Project Summaries

Herding CATS (Cost Action Teams)

Herding CATS (Cost Action Teams)

Project Details

Client:

A large financial services company

Business Area:

Group, Life, and Health segments

Opportunity:

Identify and realize general cost savings through fast, action-oriented Workout approach

Approach:

Conducted seven 2-day events to focus on different types of waste (e.g., printing cost, external contracting for claims investigations, etc)

Results:

  • Identified $4.5 million in potential gains and made action plans to investigate and/or implement changes
  • Action plans harvested $3 million in 2007, with other opportunities still under investigation
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