Newsletters

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ETP Newsletter 71 - Transformation and Shakespeare

We’ll go back to the year 1415 to see what a battle from 600 years ago and a Shakespearean play about it can teach us about business transformation today!

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ETP Newsletter #70 - Tunnel Vision

We’ll discuss the impact the tunnel vision can have on people, both in a business and a personal context. Seeing the forest instead of just the trees is sometimes harder than you think!

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ETP Newsletter #69 - Quiet Quitting Isn't a (New) Thing

We’ll take a look at a phenomenon that’s becoming quite the buzzword lately: quiet quitting. But we won’t shy away from controversy; as we’ll show, quiet quitting is not the new thing that the news makes it out to be!

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ETP Newsletter #68 - Iconic Moments to Take a Stand

We’ll get a little more philosophical and historical to discuss taking a stand in iconic moments, then apply some of those concepts to business today. Hang on, because this one might get a little controversial…

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ETP Newsletter #67 - Engagement for a Cause

Whether you’re a for-profit business or a non-profit organization, building an engaged team is still essential! In this edition, we’ll discuss the application of these concepts to the challenges of running a charity.

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ETP Newsletter #66 - Escalation at the Café

We’ll continue to investigate the impacts of capacity constraints on businesses and their customers.

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ETP Newsletter #65 - The Power of We

In this edition, we’ll return to the core theme of “teamwork” with some examples appropriate for the season. Specifically, hockey season!

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ETP Newsletter #64 - 2021 in Review and 2022 in Focus, Ironically

In this edition, we’ll heighten that focus on the future, both in learning what we can from 2021 and predicting what else may come in the year ahead.

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ETP Newsletter #63 - Power to the People

We’ll try to predict the impacts that those changes may have on the economy and the social contract!

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ETP Newsletter #62 - The Rise of the Consumer

In this edition, we’ll continue to envision some of the future trends that are on the way, perhaps sparked by the pandemic but even more simply just driven by the revolutions that continue to evolve in technology, politics, and globalization.

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ETP Newsletter #61 - Accelerating Disruption

In this edition, we’ll highlight some businesses that were able to accelerate the disruptions that was already under way, partly because the pandemic forced them to change, and partly because they were already working on strategies that enabled those changes.

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ETP Newsletter #60 - CRM for DTC

In this edition, we’ll explain how forward-thinking companies are integrating technology capabilities to know their customers better and reach them more effectively. The technology world is full of interesting new acronyms for these capabilities, and we’ll discuss a number of them here.

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ETP Newsletter #59 - Inflection Points

In this edition, we’ll envision the end of the COVID-19 virus outbreak and the transition from a year of trials to a year of growth. While the world is still facing many challenges, many people (and organizations!) are starting to position themselves for the opportunities that will come as economies stabilize and recover.

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ETP Newsletter #58 - I Miss My Stickies

In this edition, we’ll continue to focus on the transition that many companies have made to let their teams work from home during the COVID-19 virus outbreak. While that transformation is certainly a technology-driven process, the main challenges still center on human interaction, process, and teamwork, and a few more of those challenges have become apparent in the last few months.

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ETP Newsletter #57 - Is Working from Home the New Normal?

In this edition, we’ll focus on the hurried transition that many companies are making to have their teams work from home during the COVID-19 virus outbreak, and we’ll talk about successful transitions that other companies have made in the last 10 years as technology has evolved to enable teleworking.

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ETP Newsletter #56 - Game Learning

So in this newsletter, we’ll explore the idea of learning from playing games, particularly the popular Dungeons & Dragons (D&D) game from four decades ago. You’ll see that “everything I need to know for business, I learned from D&D!”

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ETP Newsletter #55 – Values

It’s been a while since we have produced a newsletter, and the next one in the series was intended to delve into the comparison of Agile and Lean Six Sigma as processes that sustain the living corporation. There’s strong interest in that, so we’ll get back to that topic soon, but this month we were struck by an opportunity to address the topic of organizational values.

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ETP Newsletter #54 - Agile Lean Six Sigma (Again!)

Last month I re-met a person whom I thought I already knew, re-learned a concept that I thought I already understood, and re-discovered a capability that I thought I already was fully using. It was a good month!

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ETP Newsletter #53 - Betting on Sales

In this edition, we’ll apply some of the great ideas from Annie Duke’s book, Thinking in Bets, to business and particularly to sales. What do sales and Duke’s experience in playing professional poker have in common? We’ll see!

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