Organizational Transformation
Project Detail
Client: Ecova Inc., a leader in Energy Management services
Opportunity: Deploy the Ecova Business System, with focus on Quality, Leadership, Strategy, Lean Six Sigma, and Engaged Team Performance
Approach:
- Trained 274 employees, including executives, project leaders, and project teams
- Assessed opportunities across the entire organization to improve performance
- Led a Strategy Deployment process for leaders to:
- Align a portfolio of dozens of projects with the company’s financial plan
- Select appropriate approaches and goals for each initiative
- Commit owners and resources, and monitor project performance
- Sustainably generate and reprioritize strategic initiatives in the future
- Coached and directly led critical projects to improve processes & performance
Results:
- Launched a new REO HUD Certification business line to capture an untapped market
- Reorganized a 500-person division of functional departments into customer focused teams
- 21 Lean Six Sigma and Engaged Team Performance projects saved $11.5 million
- 74 employees certified as project facilitators and key participants
- New CEO led the company to achieve 2015 financial plan, with record EBITDA growth
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