Opportunity: Deploy a standard approach for collaborative problem-solving across the entire organization
Approach: Engaged problem-solving teams in Action Forum (Workout) events of 2-4 days, solving problems for the company and its customers
Results:
“Implementation Partners’ process has involved almost half of the employees… it’s saved or avoided over $300 million… and has a cost/benefit ratio of $124.50 saved for every dollar spent. To me that’s a pretty good investment.”
[Jim Eaneman, Pacific Gas & Electric — San Francisco, CA]