Driving a Culture of Collaboration

Project Detail

Client: A large utility company

Opportunity: Deploy a standard approach for collaborative problem-solving across the entire organization

Approach: Engaged problem-solving teams in Action Forum (Workout) events of 2-4 days, solving problems for the company and its customers

Results:

  • “Implementation Partners’ process has involved almost half of the employees… it’s saved or avoided over $300 million… and has a cost/benefit ratio of $124.50 saved for every dollar spent. To me that’s a pretty good investment.”
    [Jim Eaneman, Pacific Gas & Electric — San Francisco, CA]

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