Projects
A Fluid Form Organization
Project Detail
Client: A petroleum refinery
Opportunity: Redesign a hierarchical, 7-layer organization into one focused on the product and process
Approach: Inventoried, prioritized, and process mapped current workflows, then worked from the processes and systems to the skills, jobs, interfaces, coordination, and measurement; deployed a new organization design
Results:
- New organization of only 5 layers
- Reduction in FTEs (Proprietary!)
- Personal incentives match business and product priorities
- Process teams largely self-managed